Frequently Asked Questions

Yes – World Cup Hub operates under a Curacao eGaming licence, which is a recognised gambling authority. The licence obliges us to meet strict fairness, security and player‑protection standards. You can check our licence number on the regulator’s public register for verification.

We ask for a government‑issued photo ID (passport, driver’s licence or national ID) and a recent proof of address such as a utility bill or bank statement dated within the last three months. Verification is usually finished within 24 hours, but may take up to 48 hours during peak periods.

World Cup Hub accepts Visa and Mastercard, the e‑wallets Skrill, Neteller and ecoPayz, and direct bank transfer. Crypto deposits (BTC, ETH, USDT) are also available with no minimum amount. Withdrawals to e‑wallets are processed within 24 hours; card and bank transfers usually take 3‑5 business days.

The welcome bonus is a 100 % match up to $200 with a 35× playthrough requirement on the bonus amount only. You have 30 days from activation to meet the rollover, and contributions vary by bet type (slots count 100 %, table games count 10 %). The bonus cannot be withdrawn until the wagering condition is satisfied.

All pre‑match bets on World Cup games are settled on the official 90‑minute result plus stoppage time, unless the market explicitly states ‘including extra time’. Markets that are specifically offered for extra time or penalty shoot‑outs are settled on the outcome after those periods. Goal‑scorer bets are resolved using the official match report after extra time, where applicable.

World Cup Hub provides deposit limits, loss limits, session‑time alerts and the ability to self‑exclude either temporarily or permanently. These tools can be found and adjusted in the ‘Responsible Gaming’ section of your account, and any changes take effect immediately. Using these features helps you stay in control of your gambling activity.